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Frequently asked questions

PlayStation, PLAYSTATION, and PSP are registered trademarks of Sony Computer
Entertainment Inc. "Memory Stick" is a trademark of Sony Corporation

 

Q 1 Is the PSP really a good platform to learn mathematics on?
  Maths is an important life skill, and students need a good teacher, well structured lessons, and lots of practice. SUMS Online games and activities are fun. They work well on a PC or Mac, but there really is a lot of added motivation for a student in being able to enjoy math on a gaming platform like the PSP. It means that they can do it at home, with their friends, at a moment of their own choice.
Q 2 You sent me the software on a memory stick. Is it easy to make SUMS software run on my PSP?
  In most cases very easy. If Flash is enabled (true for most recently purchased PSPs) then simply read question 4 below.
Q 3 You sent me the software on a CD. Is it easy to put SUMS onto my PSP?
  It works exactly like in Q2 above, except that you first need to copy the files from the CD onto your memory stick - which needs about 20MB spare. The easiest way to do this is with a mini-USB cable to connect your PSP (small connector) to your desktop computer (standard size USB). If you have purchased a new memory stick you will need to Format it first using the PSP's inbuilt facility.
Q 4 I've enabled Flash, now where is the SUMS software so I can get started?
  On the memory stick, the SUMS Maths software is at file location PSP/FLASH/sums.htm This means that the browser page has to point at the location below. If we supplied the memory stick then we will have already setup a BOOKMARK for you that points to this page. If not, then you need to enter it yourself (a painful process - but it only needs doing once). Capital letters are not needed, and you should note the single '/' character after the word file.
 
file:/psp/flash/sums.htm
Q 5  I get a message "Do you want to run the plugin embedded in this page?"
  Say Yes. It is just a standard message that comes up whenever a Flash plugin is run.
Q 6  I can see the SUMS activity, but it is really big and does not fit on the page.
  Press the triangle button to get a menu at the bottom of the page. Use the arrow keys to move along the bottom to the 'A' symbol (View). Select Just-Fit. The activity should now fit well on the page with no scrolling needed.
Q 7 I clicked on the SUMS activity and nothing happened.
  Another strange browser thing, but all you need to do is click again. The first click tells the browser to switch its attention to the Flash based activity.
Q 8  I haven't got access to a wireless network. How can I enable Flash?
  Are you sure that you have not got access? Very many shopping malls and hotels now offer a free wireless service to visitors, many with no password protection. Try going there and using the SCAN facility on your PSP to see what is available.
Q 9  I can't see where it says to enable Flash on the PSP menu?
  First find SYSTEM SETTINGS on the PSP menu, and go into it. You should find the option ENABLE FLASH PLAYER there. If not, you may have an older version of the firmware that you will need to update (a simple process in principle - see the menu above for help). To test whether you have an old version, continue scrolling down to reach SYSTEM INFORMATION. If your System Software is earlier than version 2.7 then you will need to update it.
Q 10  I have not connected to the internet before, and when I try I get a message "An internal error has occurred (80410A0B)".
  Sorry. We don't know what causes that message. Some sources suggest resetting the Default Settings but it hasn't worked for us. If you find a solution, do let us know.
Q 11  I am a teacher and we are thinking of letting our pupils bring in their PSPs to have SUMS online software put on them - we will buy the home licences. How much time will it take, what problems will happen, and is it worth it?
  Yes, it is certainly worth it to see the increased motivation. As for time, the first few will take you a while because it is unfamiliar and any problems you meet are new. After that, and assuming you have a simple password on your wireless network to speed things up, allow about 10 minutes per PSP. In our experience it will go as below, though we cannot guarantee it.
  a) 60% of PSPs. Straightforward. if needed enable Flash, then connect the USB cable and copy the files over AND the bookmark which is also stored on the memory stick. Get this from the first PSP you do yourself.
  b)Some PSPs. As above except that there is not enough space on the existing memory stick. NB Most already have memory sticks in because they are used to save game progress. Either tell the owner to get another card, which can be costly at high street prices, or to remove some MP3s etc. If necessary we stock a range of loose packed lower capacity cards (about 256 MB £10) we are happy to supply to schools if available.
  c) A few PSPs. As above except there is a password on internet access, to prevent the child viewing unsuitable content. This is easily removed by restoring the Default Settings (again in the SYSTEM SETTINGS menu). You need to warn the parent to replace the password. This also loses existing network settings, but does not change or erase information on the memory stick
  d) A few PSPs. The operating system is older than 2.7 and so you first need to connect to the internet using NETWORK UPDATE. You follow the instructions on the PSP to automatically download the file and run it. You then are back to the standard situation.
  e) 5% of PSPs. There is some form of error on the system that stops you connecting to the internet or doing some other part of the process. If we find a fix we will post it here.
  SUMMARY. This is not a technical process, but it needs good organisation, not least to restore the PSPs to the correct students. We also recommend you get them (or their parents) to sign a brief note agreeing to their PSPs being upgraded and having minor changes made as necessary. Most parents are delighted to see PSPs being put to good educational use.